Date :  10/07/2026

Vishwamauli Ayurved Chikitsalaya (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our clinic, use our website, or interact with us online or offline.

By using our services, you agree to this Privacy Policy.

1. Who We Are

Vishwamauli Ayurved Chikitsalaya is an Ayurvedic clinic located near Chintamani Ganesh Mandir, behind Vishal Collection, Akola, Maharashtra, India.
We provide Ayurvedic consultations, Nadi Pariksha, Panchakarma, cancer care support, infertility care, Vaat disorder management, and other wellness services in-person and online.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Identification Information

• Full name

• Date of birth / age

• Gender

• Contact details (phone number, email address, postal address)

• Emergency contact details

2.2 Medical and Health Information

• Medical history and current health conditions

• Symptoms, diagnosis, and treatment details

• Prescriptions, lab reports, and investigation results

• Lifestyle information relevant to your treatment (diet, sleep, habits, etc.)

2.3 Booking and Transaction Information

• Appointment details (date, time, type of service, mode of consultation)

• Payment details (payment method, transaction ID, billing information)

• Invoices, receipts, and related financial records

2.4 Website and Online Usage Information

• IP address, device information, and browser type

• Pages visited, time spent, and actions taken on our website

• Information collected through cookies and similar technologies

2.5 Communication Information

• Messages, emails, or calls you send or make to us

• Feedback, reviews, or testimonials

• Responses to surveys or forms

3. How We Collect Information

We collect information in the following ways:

• When you fill out forms on our website (contact, booking, inquiry, etc.)

• When you book an appointment online, by phone, WhatsApp, or in person

• During consultations and treatments at the clinic or via online platforms

• When you subscribe to our newsletters, updates, or educational content

• When you interact with us on social media or messaging apps

• Automatically through cookies and analytics tools when you use our website

4. How We Use Your Information

We use your information to:

• Provide Ayurvedic consultations, treatments, and wellness services

• Assess your health condition and create personalized treatment plans

• Schedule, manage, and confirm appointments and follow-ups

• Maintain medical records for safe and continuous care

• Process payments and maintain financial and accounting records

• Communicate with you about appointments, reports, and treatment updates

• Send health tips, clinic updates, and educational content (with your consent where required)

• Improve our services, website, and patient experience

• Respond to your questions, feedback, or complaints

• Comply with legal, regulatory, and professional obligations

5. Legal Basis for Processing (Where Applicable)

Depending on applicable law, we may process your personal data based on:

• Your consent

• The need to provide healthcare and treatment services

• Compliance with legal or regulatory obligations

• Our legitimate interest in operating and improving our clinic and services

6. How We Store and Protect Your Information

• Your information is stored in secure physical and digital systems used by our clinic.

• We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

• Access to your medical and personal information is limited to authorized staff and practitioners who need it to provide care or manage clinic operations.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following situations:

• With other healthcare professionals, labs, or diagnostic centers, with your consent or as needed for your treatment

• With payment service providers, banks, or financial institutions to process payments

• With trusted service providers who help us operate our website, booking system, communication tools, or data storage (they are required to protect your data)

• When required by law, regulation, court order, or government authority

• To protect the rights, safety, or property of our patients, staff, or clinic

8. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences and improve your browsing experience

• Analyze website traffic and usage patterns

You can control cookies through your browser settings. If you disable cookies, some features of the website may not work properly.

9. Data Retention

We keep your personal and medical information for as long as necessary to:

• Provide you with ongoing care and follow-up

• Comply with legal, regulatory, and professional record-keeping requirements

• Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it, as appropriate and feasible.

10. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information, subject to legal and medical record-keeping requirements

• Withdraw consent where processing is based on your consent

• Object to or restrict certain types of processing, where applicable

To exercise your rights, please contact us using the details in the “Contact Us” section below.

11. Children’s Privacy

Our services are primarily intended for adults.
If a child (as defined by applicable law) receives treatment, we collect and process their information with the consent of a parent or legal guardian, as required by law and professional guidelines.

12. Third-Party Links

Our website or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of those third-party sites. We encourage you to review their privacy policies separately.

13. International Data Transfers

If any of your data is transferred to or stored in servers located outside India (for example, through third-party service providers), we will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The updated version will be posted on our website with the “Last Updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Vishwamauli Ayurved Chikitsalaya
Near Chintamani Ganesh Mandir,
Behind Vishal Collection,
Akola, Maharashtra, India

Phone: 8767838358
Email: vishwamauliayurved@gmail.com

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